The seven rights for excellent customer experiences

customer experience

The right person to get
The right content
At the right place
At the right time
In the right format
In the right language
On the right device

Scott Abel via Content Marketing Institute

Small businesses looking to grow need to know the right person to get. Understand who your customers really are and everything else will fall into place with the right marketing team.


Published by

Carla B

London blogger

2 thoughts on “The seven rights for excellent customer experiences”

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