The seven rights for excellent customer experiences

customer experience

The right person to get
The right content
At the right place
At the right time
In the right format
In the right language
On the right device

Scott Abel via Content Marketing Institute

Small businesses looking to grow need to know the right person to get. Understand who your customers really are and everything else will fall into place with the right marketing team.

Advertisements

Published by

Carla B

London blogger

2 thoughts on “The seven rights for excellent customer experiences”

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s